
Conecta Quindío
Two weeks a month, given back
- Sector
- Regional internet provider
- Scale
- Around 260 subscribers
- Around 260 subscribers managed in one platform
- Billing, payments and collections unified
- Close to two weeks of monthly manual work removed
The problem
An internet, television and security provider serving around 260 subscribers was running its entire billing and collections process in spreadsheets. Payment receipts arrived by WhatsApp and were checked one by one against the sheet. It took close to two weeks of work every single month.
What we built
A subscriber and billing platform that holds customers, plans, billing cycles, payment records and collections in one place. The work that used to be done by reading messages and copying numbers now happens in the system itself.
Why it matters
The cost of the old process was never on an invoice. It was hidden in salaried hours, and it was the single most expensive thing the company did each month.


